What if the stolen funds were transferred to Binance?

If you are the victim of a theft and your stolen funds have been transferred to Binance, you need to open a ticket (request) to our support team (

https://binance.zendesk.com/hc/en-us/requests/new), предоставив следующую информацию:

  • A detailed description of how and when the break-in / theft occurred.
  • Detailed (clickable) links on the blockchain of all transactions involved in the process.
  • A signed NDA (Non-Disclosure Agreement) or statement in which you agree to abide by Binance's non-disclosure standards.
If you have strong evidence that the funds were indeed stolen, Binance will temporarily freeze the assets.
During this process, you need to provide us with a police report within 24 hours after submitting a ticket (application) to the support service. From now on, Binance will work directly with law enforcement officials to regulate the stolen funds and resolve your case.
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